SANQO user guide
Access and record sharing
Understand account access, guardian verification and signed sharing permissions.
1. Keep access tied to the right person
Use your own account and keep one-time sign-in codes private. Check the selected profile before viewing, updating or sharing information, especially when managing family profiles.
Self-registration connects only a newly created self record. Access to legacy clinic records or dependent records requires clinic verification; matching a name or phone number does not grant access.
2. Control the recipient and scope
At a clinic check-in, review the named recipient clinic, information categories and expiry before signing. Sharing clinical records is separate from asking SANQO to store your reusable profile.
In Sharing history, review signed acknowledgements and revoke an active permission when needed. Revocation stops future reads through that permission; it cannot recall prior copies or remove the clinic’s original record.
3. Manage delegated access
Parent, guardian and caregiver permissions are verified by the clinic, time-limited and subject to review. A dependent’s age alone does not grant another person access.
Ask the participating clinic to correct authority or record-linking issues. Use contact@eazycare.ai for SANQO access or privacy concerns, without sending a full medical record through general email.
4. Know the operational boundaries
Clinical pages require authenticated access and permission checks. The PWA caches public static assets, not clinical pages or patient API responses.
Clinical access opens after clinic onboarding and verification of the pilot’s privacy and security arrangements. Your participating clinic will confirm when its workspace is available.