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SANQO user guide

Getting started

Find your workspace and understand how pilot onboarding works.

1. Join the pilot

Open Join the Pilot and choose Clinic / GP. Supply your practice name and contact details, then acknowledge the contact notice. Do not include patient details in the enquiry.

An enquiry does not create a clinical account. Access opens after your practice completes onboarding; the public pilot-access screen remains in place until clinical access is enabled.

2. Choose a workspace

Open workspace from the navigation. Clinics & GPs opens the clinical workspace; Patients & families opens the patient workspace. Sign in with your own email and the one-time code.

A clinic account must belong to an active clinic membership. Patient access is separate from staff access. Signing in does not automatically give you another person’s records.

3. Create a reusable patient profile

When patient registration is available, open the patient workspace and choose My profiles. Enter the patient details and any patient-reported medical background, then sign the storage acknowledgement.

Keep your own profile separate from dependent profiles. A clinic must verify a parent, guardian or caregiver’s authority before releasing dependent clinical records.

4. Use your browser or install the PWA

SANQO works in a browser on phones, tablets and computers. Use your browser’s Add to Home Screen or install option if available.

Stay online for clinical work. Patient pages and clinical API responses are not stored for offline browsing. Sign out when you finish on a shared device.